SUMMARY
To properly record the transactions generated at store level that are related to customer accounts receivable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Creates and maintains customer in-house charge accounts in Eagle as approved by Directors
Assists customers in signing up for iNet customer Portal
Processes payments on account
Processes Customer statements at the first of each month
Provides Accounts Receivable Aging Reports to accounting, monthly
Assists Directors to resolve past due accounts by researching or providing copies of invoices or other information as requested
Works with Ace Operations team to identify accounts that will be sent to collections.
Compile needed documentation and submit to collections.
Processes credit card payments monthly for customers as needed
Handles customer questions and concerns, by email and phone
Processes Weekly Mail from Stores
EAGLE Epicor System
Supports and maintains consistency in existing procedures and policies regarding accounts receivable and office best practices.
Orders printed statement forms from ACE and envelopes from Epicor
Filing, Recycling, Copying, Scanning, and Shredding as needed
Works within company programs, policies and procedures
Follows all safety policies and procedures; is a safety role model
Other duties as assigned
KEY ATTRIBUTES
Detail minded
Organizational skills
Communication skills
Proficient with Word and Excel programs
Problem solving abilities
Strong math skills
Ability to work in a team environment
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED);
Or related experience and/or training;
Or equivalent combination of education and experience;
Proficiency with Office suite of products and familiarity with office equipment
LANGUAGE SKILLS
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write correspondence and communicate appropriately with others.
Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
CERTIFICATIONS, LICENSES, REGISTRATIONS
There are no required certifications, licenses, or registrations.
RECOMMENDED EQUIPMENT
General office equipment
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
Sit
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 15 pounds frequently
(Between 1/3 to 2/3 of the time)
Walk
Stand
Lift and/or move up to 50 pounds
Vision
Close
Distance
Peripheral
Depth perception
Ability to adjust focus
Ability to distinguish colors
WORK ENVIRONMENT
Occasionally
Risk of electrical shock
Chemicals while cleaning
Noise Level
Moderate
Brand: Niemann Foods, Inc
Address: 1501 North 12th Street Quincy, IL - 62306
Property Description: 466 Niemann Foods, Inc
Property Number: 466
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