Are you a great communicator with an interest in optical? Then, bring your attention to detail and join the Kehoe Eye Care team today in this Customer Care Coordinator job in our Galesburg, IL location.
As the Customer Care Coordinator, you would be expected to maintain a professional and friendly attitude as you greet office guests, speak with patients regarding their insurance coverage, and schedule appointments.
You also would be responsible for record keeping, maintaining a database, and handling customer issues.
When you join Kehoe Eye Care, you become part of a close-knit team that shares your passion for providing care with a personal touch.
Here, you will work alongside leaders who value your personal life and will support and encourage you daily.
Bring your passion for providing exceptional patient care, and you will build a career you love in this Customer Care Coordinator job in our Galesburg, IL location.
Join the Kehoe Eye Care team and apply for our Customer Care Coordinator job today!
Job Responsibilities
Greet all office guests in a professional and friendly manner.
Operate a multi-line phone system.
Maintain a database of correct patient information.
Efficiently schedule appointments.
Act as a liaison between patients and insurance companies to verify insurance benefits.
Cultivate an organized and orderly atmosphere.
Required Skills and Qualifications
High School Diploma or GED required.
1-3 years prior optical experience preferred, but not required.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
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