2nd Shift** QA Technician

Description: Job Title: Quality Assurance Technician Department: Operations Reports to: Plant Manager with dotted line to Director of Quality FLSA Status: Exempt Travel: Limited, as needed to other sites or Corporate Headquarter Job Summary The Quality Assurance Technician is responsible for training Inspector/Packers, verifying calibration tools throughout the plant, auditing the production line, coaching inspectors, notifying production supervisors of quality problems on the line and assisting with problem resolution, controlling the quarantine sorting and re-inspections, special inspections, and notifying/working with Quality Supervisor of any unresolved quality issues.
The incumbent is expected to be a self-starter, a good manager of time, be able to work independently and follow Altor’s standards for safety and conduct.
Essential Duties and Responsibilities The following list of major duties represents a composite list of typical duties performed by individuals in this position.
Specific duties performed by the incumbent will vary depending upon the facility.
· Designated trainer for Inspector Packer which includes following an approved training program and testing for basic safety and inspection duties.
Teach or assist in the Inspector/Packer Quality Refresher Training.
· Line auditing includes doing documented QA Inspections while reviewing Inspector/Packer quality inspections on the line, evaluating what has been scrapped and coaching employees on the quality standards.
· Daily verifying all scales with calibrated weight sets in all production areas to ensure validity of measurements.
· Work closely with Production Supervisors on evaluating and correcting production quality problems.
· Manage all production line hold/quarantine activities, document and control the sorting process.
· Work closely with the Quality Manager/Supervisor on quarantine and sorting operations and notify them promptly of any unresolved quality issues and any product that has been quarantined · Perform and document any special warehouse or dock audits.
· Ensure quality standards are provided for all inspection activities throughout the facility.
· Collaborating with production teams to identify and address quality issues.
· Maintaining accurate records of inspections and test results.
· Participating in continuous improvement initiatives to enhance product quality and production efficiency.
· Participate in continuous improvement initiatives to optimize quality processes · All other duties as assigned Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Requirements/Work Experience · High school diploma or equivalent; associate or bachelor’s degree in a related field is preferred · 2+ years of experience in a quality control role · Strong analytical skills and attention to detail · Good communication and interpersonal skills · Experience with quality control tools and techniques, such as statistical process control and root cause analysis · Knowledge of regulatory standards, such as ISO 9001 preferred · Ability to work independently and as part of a team · Ability to work effectively in a fast-paced production environment.
· Willingness to work flexible hours as needed · Manufacturing industry-specific experience preferred Competencies To perform the job successfully, an individual should demonstrate the following competencies: · Integrity: Behaves in an honest, fair, and ethical manner.
Speaks openly and truthfully with team members and accepts responsibility for actions.
Understands the importance of maintaining confidentiality and fosters an environment where integrity, honesty and accountability flourish.
Promotes transparent and accountable actions and acts decisively against dishonest conduct.
Demonstrates the ability to gain confidence of their employees and customers by respecting the confidentiality and privacy of their concerns and needs and encourages collaboration, trust, foresight and listening between team members.
Considerate of others' points of view and treats others with courtesy and professionalism.
· Teamwork: Capable of being approached and easy to work with.
Contributes to the success of the team, communicates clearly individually and in group settings while treating others with respect.
Listens to others and works well within diverse groups.
Consistently places team needs over individual needs and seeks input from people with different experiences and perspectives and recognizes the differences of opportunities to learn and gain by working together.
Values and encourages unique skills and talents.
· Accountability: Takes personal responsibility for the quality and timeliness of work and achieves results with little to minimal supervision.
Consistently meets all deadlines and follows through on completing tasks while holding self and other accountable for actions and/or appointed responsibilities and manages one's own performance to proactively ensure team accountability.
· Problem Resolution: Demonstrates the ability to effectively problem solve and set priorities while delivering results in a timely manner and effectively obtains results through planning and delegation.
Analyzes problems skillfully and uses data to reach solutions while demonstrating the ability to appropriately take calculated risks or escalates decisions to consult with others when appropriate.
· Communication: Creates an environment of open communication amongst team members while providing regular, consistent, and meaningful information.
Actively listens carefully to others and ensures messages are understood.
Demonstrates the ability to communicate information clearly, concisely, and thoroughly in a timely manner.
Has the ability to tailor communication styles to the subject matter and to the needs of the recipient.
Is credible and confident through communication and presentations and persuasively presents thoughts and ideas to the audience.
· Job Knowledge: Demonstrates relevant job knowledge and essential skills, such as work practices, policies, procedures, quality assurance, and technical abilities.
Demonstrates self-improvement efforts to enhance skills and knowledge with changes impacting the job while adhering to workplace rules as well as to traditional or socially expected methods of doing business following processes and procedures.
· Continuous Improvement: Consistently finds ways to improve methods, processes and/or procedures to improve quality of work and to maximize efficiency.
Quickly identifies process inefficiencies and takes independent action to make improvements.
Willing supports new ideas while energizing others within the workforce to embrace changes that enhance efficiency.
Understands and applies formal methods to analyze and eliminate non-value-added work and support process environments.
Willingly seeks opportunities and shares different approaches to address problems while generating practical ideas and workable solutions to solve problems or address issues.
Identifies and accepts failures as learning opportunities.
· Initiative: Ability to assess and initiate things independently with limited supervision required.
Has the ability to manage resources to achieve results, while possessing the ability to manage multiple activities to accomplish goals.
Actively seeks and does more than required or requested in the job and plans ahead for upcoming problems or opportunities and takes appropriate action when required.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and carry up to 20 pounds.
Specific vision abilities required by this job include close vision.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand and walk on concrete.
The employee is occasionally required to reach with hands and arms and stoop, bend, or twist.
The employee is occasionally required to push, pull, and/or move materials.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is typical of most manufacturing environments.
The noise level in the work environment is usually moderate to high level with ear protection required.
The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position.
This document in no way states or implies that this is an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.