Pothitakis Law Firm is seeking a highly-motivated, enthusiastic Intake Coordinator, to perform administrative work requiring a high level of initiative, enthusiasm and independent judgment.
The intake coordinator will gather information from potential new clients involved in worker's compensation and personal injury cases for our attorney to review.
This position provides general office support and other duties as assigned.
The successful candidate will be a self-starter with excellent communication skills, and productive work qualities.
*A successful employee at our firm:*
- Considers themselves a "go getter" and doesn't need motivation from outside sources
- Is able to multitask and can successfully work on several cases at once
- Stays on task while working independently
- Works well under pressure to meet numerous deadlines within a short timespan
- Has a calm and patient temperament with a positive attitude
*Essential Duties:*
- Communicates with potential new clients to determine their needs and respond accordingly in a polite, prompt, and helpful manner.
- Schedules hearings, attorney/doctor phone conferences, attorney/client phone calls
- Sets up new client files
- Responsible for completing and updating client medical summaries
- Maintains tracking logs for marketing purposes
- Serves as back up to the receptionist
- Additional duties as assigned
*Qualifications:*
- Experience in dealing with confidential and sensitive information.
- Ability to manage multiple high priority projects in a fast-paced environment requiring extreme multitasking and follow-through.
- Experience working under pressure
- Has strong organization skills and attention to detail
- Excellent verbal and written communication skills
- Experience in a wide variety of administrative functions including scheduling, management of multi-line phone system, and operating basic office equipment such as a copier, scanner, computer, etc.
- Experience in developing and maintaining effective professional working relationships.
- Knowledge of medical terminology is helpful, but not required
- Must maintain reliable and punctual attendance.
- Minimum one-year previous office experience or similar education experience.
- Some college preferred.
*Information to include with your resume*:
- Attach a letter answering the following:
- Describe a time when you were faced with a challenge and how you overcame it.
- How do you handle an individual who is demanding or easily upset?
- What is most important to you in a job setting to be successful?
Job Type: Full-time
Pay: $15.
00 - $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Paid time off
Schedule:
* 8 hour shift
Shift availability:
* Day Shift (Required)
Work Location: In person
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